The Administrative Hellscape Forced on the Grieving

We all know that death is final, finite. That is the one thing there is no coming back from, no second chance, no do-over. We hear stories about regrets and try to get things right. We make sacrifices and work hard not to let ourselves or the people we care about down. And we’re told that loss is hard and painful and can be almost impossible to get over. But what we’re not told is that when someone close to you dies, the world doesn’t stop for you.

Okay, maybe some people do talk about this. Maybe close families see it firsthand as generations pass and they all muck in to work through the reedy swamp of death admin, passing the proverbial machete back and forth to clear a path through the paperwork jungle. This was my first rodeo and I am my father’s only next of kin We were each other’s only close family and spoke every day. Despite the stress of my role as his primary carer following his dementia diagnosis, we had, almost miraculously and with some undeniable ups and downs, been able to retain our relationship – our camaraderie, our shared history and memories and even our silly banter, until the end. I know how lucky that makes me.

Despite his great age (89), I was completely blindsided by his death – emotionally and practically. Death registration, certificates, internment and funeral arrangements, probate process and each tiny legal step that makes up each of these were like a bizarre obstacle course I was attempting blindfolded, all while being assaulted by crippling waves of pain and loss – the hollow ugly emptiness you feel after you’ve been sick, that you’re not quite sure there’s anything left. Making each difficult phone call, including contact with family I’d been estranged from for a quarter-century, was so disorienting I could hardly believe I was in my own body. I made the calls looking in the mirror, to make sure I really was still there, awake and alive. That it wasn’t all some dreadful mistake. Being alone in a different country felt like the universe had really gambled with its Ruvani-shaped Jenga blocks – how much more can she really hold? Shall we risk it? Why the hell not?

Paid bereavement leave should be mandatory. Not just from work, but from the process of death. The stacks of administrative labour, difficult, emotionally draining decisions and communications, and logistical responsibilities constitute a temporary job – liaising with funeral directors and lawyers, choosing and briefing a celebrant, preparing the order of service, photos, music, readings and writing of the eulogy. Locating, organising and delivering legal paperwork, locating account details for bank account and service provider, all of these must be completed by the next of kin. Choosing clothing for the deceased is particularly painful. Then there’s the wake – finding a location, organising logistics including food, drinks and payment. It feels like it’s never going to stop. And none of it is optional – these are legal and logistical responsibilities that must be fulfilled within a set time frame or you are subject to fines and other penalties. The system does not care that you are grieving.

Being a freelancer meant no paid family leave. I put projects on hold and bowed out of what I could, but bills don’t stop coming in and reneging on ongoing commissions is not good for business in a hyper-competitive market where editors can indeed drop you like a hot coal for no reason. So I completed work under contract, even conducting an in-depth in-person interview, splicing my brain in two to be present and engaged, to not let myself down.

My father died just before Christmas and the holiday season also does not stop for your loss. I can feel the nerves in the side of my head twitching when I think about how I somehow powered through the holidays with friends and family, trying not to bring the mood down while composing the eulogy between meal and party planning, grappling with my first Christmas as an orphan while trying to shop for a funeral outfit, learning that nothing will ever, ever be about me again.

I was supremely lucky to have the support of my wonderful husband and in-laws, and my dad’s fantastic carer – all of whom rallied and did everything they could to ease the processes for me. I do not know how anyone could do it totally alone – the brutality of being in that position doesn’t bear thinking about. Nonetheless, all key responsibilities fall on the shoulders of the next of kin, so legally and practically the buck stopped with me. It was on new year’s eve that I finally broke. My body, wracked from bearing the unbearable, went into freefall with a migraine so severe I was prone on the ground and back and leg pains like electric shocks. I have never experienced anything like that level of physical shutdown, but still I had to go on, patched up on painkillers and expensive acupuncturist visits. I have never needed a wheelchair at the airport and hope I never will again.

Back in the UK, as the true reality of my father’s absence hit, I collapsed with a seizure and barely made it out of hospital in time for the funeral. Every moment of that day was like walking on glass. My father’s face on the screen, the coffin in front of me which seemed far too small, faces I hadn’t seen for decades. I fulfilled my role. I greeted and thanked, accepted condolences and offered kind words. My father was always the host, the talker, the life and soul among all his friends and family. I felt like a child walking in his shoes, waiting for him to come and lift me out of them.

And then it was over. And the space, the silence, was even more suffocating than the crowds of well-wishers. Alone with all of our memories – as most of my life was just the two of us. Frightened of losing them and not knowing how to keep them, painfully aware of how dull other people’s stories can be and so deeply distraught at the idea of his life going unremembered, his stories untold. Shanti vanishing forever into the ether, such a rich life full of joy and wonder. Someone who inspired love and loyalty in an effortless way that few manage, a skill almost extinct as the world moves further and further away from the empathy he was raised with.

That lack of empathy is built into the system surrounding death. As time slowly passes, things do not get easier. While the tasks become less urgent, less pressing, they still mount up and must be tackled, however painful they are. Clearing my father’s house of nearly 40 years, my own childhood home, has left me raw. Every tiny trinket loaded with memories, each inch of the space choc-full of stories, all to be thrown into a skip because there simply isn’t need or room for them elsewhere, in places they don’t belong. For me, the one left living, watching each sliver of my own life as well as our collective one enter black bin bags felt like throwing out every part of who I am and how I came to be me. Like my dad, I am a hoarder, so each school project, note passed in class, letter from an old boyfriend and gaudy top worn in the 90s has remained, caught in the amber of Shanti’s house, dusting over decades, now destined to rot in a tip. I feel each item taking a piece of me with them, slicing away until I’m just walking bone.

I ache from walking for the last time from the kitchen where he would lovingly call up the stairs to my room whichever breakfast treat he’d chosen to rustle up. “Pancakes! Eggs and bacon! Bombay toast!” The delicious aroma snaking up his death-trap stairs and under the door of my room, pulling me from my (undoubtedly hungover) slumber. The room he bustled in preparing his signature dishes, spicy lasagna, succulent roast chicken and venison for Christmas, hustling my offers of assistance out of the way. And yet, through it all, I had to keep doing the right thing, be calm, practical and understanding among my estranged family, keep myself together because there was no one else to do it for me, once again.

No one tells you how it feels when not just the person but the space is taken away from you and there is nothing left to hold onto. The agony of being responsible for its demise, clearing away each piece of a life. Everything seems pointless without the anchor of a parental home, a place where you existed in all your forms. That the finality of leaving cements the truth that no one is coming when you call anymore. You are completely alone, without a past because there is no one left who remembers, and whose present is a hellish mush of grief and obedient administration. You can really never go home anymore, but that’s the only thing you want.

The pain and the paperwork are all that are left. The system relentlessly abusive and demanding, leaning as ever on the assumption that you are part of a nuclear family unit and therefore have structures in place to manage the shitheap they pile on your head. No one provides for the loneliness, the disorientation, the chest-tightening anguish on waking and remembering. Instead they make you file forms and tick boxes.

On its own death would be cruel and brutal enough but the world we live in throws in an assault course of brain-scrambling chores that forces you to be the adult in the room at the time when you need to be cared for and cradled most. And when it is over, I assume there will be a time, I doubt very much I will look back with anything other than anger and resentment that the time I should have been able to spend grieving was used up inside a governmental hamster wheel and trying desperately to make ends meet.

All of this happens all the time, and those of us trapped in this nightmare are still expected to carry on, to behave like everyone else, to take it on the chin and get the hell on with it. There are no special privileges, no support resources, no one there to step in and make it all go away. Me, I don’t want to sit in some weepy grief group with people I have nothing in common with except our shared orphandom. I want structured, organised, professional support and financial assistance to allow me to focus on my grief, my pain and on everything I’ve lost, instead of being treated like I don’t matter as a human and I’m just here to do a job for free that someone should be paid to do. As a society, we are failing the grieving and nobody cares.

Some quick thoughts on Not Writing

Though still groggy, snotty and discombobulated with jet lag, I’m pondering on how the trip to the UK from which we’ve just returned was by far the most positive and healing I’ve had for a very long time. Realisations and discoveries that have successfully eluded me released tiny triggers in my brain and a few pieces of the chaotic mental jigsaw felt their way cautiously around one another before cautiously interlocking.

Being back home was strange. An experience that usually winds me up into ever tighter emotional knots instead helped me understand myself a little bit better. The breakneck 19 days found me pushing envelopes I usually fight to keep static, confronting triggering places and situations, but also opening myself up to different ways of experiencing joy and carefully inching out the rolled dough of my patience, all punctuated – it must be said – with large quantities of booze and the sleep of the dead.

Somehow, amidst all this noise, I found time to think about why I haven’t been writing.

For the last year, I’ve felt creatively atrophied, as though that part of my brain had somehow wandered off without the rest of me. The harder I thought about it, the more disjunctured I felt. Expression slipped through my fingers like Tantalus’s grapes, forever inching beyond my reach. I truly wanted to give up, to stop my brain hurting if nothing else.

It’s easy to forget that writing is hard, especially when you’ve had a really positive, empowering streak that suddenly evaporates and you don’t know why. The time and energy spent searching for the why can be even more dispiriting. Vice-like imposter syndrome sent me spiraling into self-doubt, self-blame and even greater inarticulacy. For a writer, feeling like you’re losing your voice is very frightening. Not Writing is hard because your emotions and thoughts build with no outlet, so you can feel suffocated in your own mind. Of course, this only makes the expressive inertia worse, and being locked inside a situation somewhat obviously precludes the necessary perspective to untangle it.

Being a writer is fraught with expectation. I think, perhaps, I hadn’t really understood the impact of this. People project them onto you, sometimes without even realising they are doing so. And my internal expectations were eating me up too. The fear that I’d write something that wasn’t relatable, that said something stupid, that misused language or was simply dull overtook my mind. Pieces I wrote were binned or shelved. My experiences felt trite and easy to critique, my viewpoints selfish and boring, and my words cliched and facile. I struggle to people-please with my work, yet couldn’t escape the idea that I should be, so the simplest thing was to do nothing. I believed, not necessarily incorrectly, that someone else would always write something better than me – cleverer, more relevant, more eloquent, so why bother? A whirlpool of negativity enhanced by my status as Beer Writer of the Year and the expectation I felt came with that accolade which I knew I wasn’t fulfilling.

While I understood that full-time adulting as my father’s carer was impacting my creativity, taking up so much space in my brain, it felt impossible to work around. The worry and the pressure seemed to be expanding balloon-like, forcing all other thoughts to the side. I felt cut off and alienated from myself and anything else I was experiencing, yet embarrassed to wallow in something so everyday. The physical and psychological strains of perimenopause elicited similar feelings. I became convinced everyone else knew exactly what they were doing and my disorientation was of my own making, a consequence of my basic failures as a human being. Writing began to feel pointless.

Negative feedback sealed the deal. Streams of rejections and unanswered emails seemed less like a contraction of the industry and more like a deserved punishment. Aggressive editorial commentary reduced me to tears, cementing in my brain that my words simply were not good enough, sticking them in my throat until I choked on them. I started to look for a new job.

Arriving back in London was, albeit unintentionally, a good time to be Not Writing. Our relentless schedule acted as a sterling preventative, offering respite from staring at a blank page, both literally and figuratively. Talking to people most every day, most of the time, helped break the stranglehold of silence in my brain that comes from a very solitary occupation. Conversations made me feel more grounded and relatable, and brought me back into the world. Old friends and places opened up memories and understandings that reminded me who I am and why I do this. I began to see my capabilities as stymied rather than vanished and reflected hard on how the different stages of my life have led me here, and that I’m not quite as much of an enormous disappointment to my younger self as I’ve been believing. Quality time spent with my father gently eased emotional intensity of caregiving, and hanging out with my lovely in-laws reconnected me to a wider emotional ecosystem. Dipping my toe in the water of my old life usually stings, but this time it healed.

I don’t know if I’ll ever be the prolific high-achieving writer I have been, but right now trying seems like enough, including trying to be better at failing, and trying to lean into the world outside my head.

13th November 2025

DEI Burnout and exploitative tokenism

Optimism is scarce when it’s not my first ride on the faux-acceptance bus

With my Crafted For Action panel discussion on DEI burnout in the beer industry coming up this Friday I should be excited to finally be presenting on a topic which, challenging and frustrating as it is, I’ve been working so hard to bring into focus for such a long time, and to be working with so many brilliant, talented people who understand what is at stake.

But I’m not.

For people from marginalised groups, recently stuffed a diet of solidarity and equality, the contradictory messaging and advice we’ve received has been nothing more or less than an abuse of trust. We’re told to be our authentic selves. Yet when other people don’t like our authentic selves, it’s our fault for being too authentic, for not sugar-coating and code-switching to taste. We’re supposed to know by magic just how authentic we can be. And if we make a mistake it’s totally socially acceptable for other people to walk away, to go back to their safe lands of homogenous privilege. We’re encouraged to stand up for ourselves – assert ourselves and be proactive in positivising our identities, fight our own battles. But not too much – in case we come across as too confident, too aggressive, frightening, or worse – suggesting entitlement. Because entitlement only belongs to one group and should we dare to declare that we aren’t asking, we are telling, we are uppity, ungrateful and arrogant. We are told we are beautiful – then fashions we have no power over shift and we are told we are not.

Most of all, we have been told we are deserving – that our efforts are to finally be justly rewarded. That we have earned our seat at the table and can play with the big boys. Now we’re discovering our bench at the kiddie table leaves us closed out of any significant dialogue – that the silent serpent of superiority has woken and is poised to pounce, lashing its venomous tail against any semblance of equality we had been promised, laughing a slick smile that we were gullible enough to be fooled again.

And suddenly we’re back in the dust, shaking ourselves off ruefully. It was nice while it lasted, that breath of inclusion.

I can’t see any positives to take. Trying to engage with a rigged system is like being in an abusive relationship. You fight so hard for recognition, to be acknowledged, appreciated, loved, accepted. The promises come when you have something to offer and you take them at face value because you have no other choice, nowhere else to go. A part of you always knows the shoe is on the other foot, but you let it slide because there’s no other route to the heart of the system of power and accepting the reality that each gesture of acceptance is a sham feels like a personal failure, something someone else could get right, will get right, but you’re just not good enough.

That’s how it works. Eroding confidence. Chipping away at self-esteem. Bending until breaking point. By holding out the carrot that lies that there really is a way to win – a way to be seen, a way to be equal, a way to be loved – only you just haven’t found it yet because you’re not good enough. You’re not worthy.

The power to decide what is worthy, who is worthy. That is what has been reasserted with a vengeance – the heavy WASP heel stamping down its authority. And here we are again – demoted to the fringes of acquired taste, tokenised and told to like it. Told there is no other choice.

For them, business as usual has recommenced. No more calls for diverse voices, no more stories highlighting marginalised groups. Safe hands, otherwise known as nepotism and unconscious bias, are back in business, opportunities have disappeared and we’re segued back into irrelevance and silence.

Of course, the stage dressing tells a different story. We hear that we’ve been spoiled, pampered, offered too much, and this is merely a balancing of the scale of overcorrective privilege we’ve been misguidedly allowed to tip in our favour. We’re told whatever gains we made were unearned, unjust – that we were given unfair advantages that must now be reclaimed in the name of true equality. No mention is made of irony or hypocrisy. Faux-allies breathe a quiet sigh of relief as their position is restored, closing the door behind them.

I am tired. I am tired and I don’t know what to tell you. I’m not managing the burnout. I’m not managing the lies and tangled bullshit koolaid of fake acceptance we’re now choking on. I’m not okay with how the system has turned our positivity and trust against us – played its nastiest, most cruel card by undermining any successes we’re had as mere DEI hires. How it raised our confidence then stripped us down in one fell swoop, pulling back an Oz-like curtain on the true machinations at work behind the scenes the entire time, playing to the gallery at our expense and leaving us in the knowledge we were never anything but costumed entertainers, toys to be played with then discarded.

For someone like me who has most always been treated as a performing curiosity, a creature in a zoo to be goggled, poked and prodded for amusement, this blow feels like one too many. The knowledge that, not for the first time, savvy unscrupulous careerists have capitalised on my pain, our pain, to advance themselves by appearing on-trend only to smirk as they pull up the ladder behind them fills me with a burning combination of rage and helplessness. How many more times will I do this dance in this lifetime? I don’t know. I hope I will have better answers for you by Friday and I’m sure my brilliant panel will buoy us all with their stoicism and resistance.

But in the meantime, I remain reeling from my latest trip round the hamster wheel of exploitative tokenism.

17th June 2025